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Legal

Grievance Redressal

Reach the right team, submit a complaint, and know exactly how and when we respond, including your external consumer remedies.

Last updated: 17 July 2026

1. Company details

  • Legal name: SankalpaSiddhi Ayupharma Private Limited
  • Brand: 3TATTAVA
  • CIN: U21001DL2026PTC464092
  • Website: https://www.3tattava.com
  • Registered office: C-17, Ground Floor, Central Market, New Seemapuri, East Delhi, Delhi – 110095, India
  • Customer support / correspondence address: 690A/1, Kabool Nagar, Shahdara, Delhi – 110032, India

2. Support channels

3. Grievance Officer

  • Name: Dr. Kashish Gupta
  • Designation: Grievance Officer
  • Email: care@3tattava.com
  • Mobile: +91 95601 49956
  • Postal address: SankalpaSiddhi Ayupharma Private Limited, C-17, Ground Floor, Central Market, New Seemapuri, East Delhi, Delhi – 110095, India

4. How to submit a complaint

Include your name, registered email/mobile, order number if applicable, a concise description, the remedy requested and supporting material. For a product-quality or safety complaint, include the product name, batch number, manufacture/expiry details and relevant photographs or information.

We will:

  • acknowledge a consumer grievance within 48 hours;
  • provide or enable a ticket/reference number where our system supports it; and
  • aim to redress the grievance within one month from receipt, subject to any shorter mandatory timeline and reasonable cooperation required for investigation.

5. External consumer remedies

If a consumer grievance remains unresolved, you may contact the Government of India's National Consumer Helpline at consumerhelpline.gov.in or call 1915 / 1800-11-4000, or use another competent Consumer Commission or statutory remedy. This information does not restrict any legal right or remedy.

6. Privacy complaints

For a privacy request, use the subject Privacy Request. We may verify identity before disclosing or changing personal data. Where an applicable data-protection law provides a complaint to the Data Protection Board of India or another authority, that remedy may be used after first exhausting the Company's grievance process to the extent required by law.